Return Policy

Custom / Personalized / Engraved Rings

Due to the personalized nature of Custom and Engraved rings made specifically for you, all sales are final and we are unable to accept returns. 

Therefore, it is very important that you order the correct size at the time of purchase. Please use our ring sizing tools to help determine your correct size.


Men's Jewelry & Damascus Rings

If for any reason you are not satisfied with your purchase, simply return or exchange it within 30 days in its original, unworn condition for an exchange or full refund.

  1. Contact our Customer Care department at 1-888-465-3817 or  to request a Return Authorization number.  Please also briefly describe the reason for the return.
  2. We will give you a Return Authorization number.
  3. Take your order to the nearest UPS location and simply mail it back to us preferably in the original jewelry box packed inside a small UPS box or other small cardboard box. If you need packaging materials, UPS will assist you.  Important – the Return Authorization number must be clearly written on the outside of the package or the return will not be accepted
  4. All refunds and exchanges will be processed within one week of receipt.  Exchanges will be processed within ten days.
  5. For repairs please allow for 2 weeks processing.


Store Purchased Rings

Items purchased from Authorized Triton retailers must be returned to the place of purchase.

Be in the Know

Find Your Ring Size

Select From Two Options

Option 1. Order Ring Sizer
Our ring sizer tool takes any guesswork out of measuring your ring size. Order one for FREE and we will mail it to you.
Option 2. Download Our Ring Size Guide
If you can't wait and want to find your size right way you can download and print our ring size guide in US Letter size.  Paper must be scaled to 100%.
 How to ensure the perfect fit.
Your ring should fit your finger comfortably, snug enough so it won’t fall off, but loose enough to slide over your knuckle. Finger size can change depending on the time of day and weather. Make sure you measure your finger size at the end of the day and when your fingers are warm (Early morning and cold weather produce smaller finger sizes). For a more accurate reading, measure your finger 3 to 4 times.
    We suggest you do not use string or paper to measure ring size as they can easily yield an inaccurate measurement.
      Men’s ring sizes
      Triton rings range from size 7 to 13 including ½ sizes
      Limited Warranty
      Triton wants to ensure you are 100% satisfied with our jewelry, therefore all Triton rings are warranted against imperfections in design, material, and/or workmanship

      Find Your Ring Size

      Engraving Available